This Privacy Policy explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by the KarMo Partners, LLC ("KarMo").


If you have general questions about your account or how to contact customer service for assistance, please contact us at For questions specifically about this Privacy Policy, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at

The data controller of your personal information is KarMo. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.


We receive and store information about you such

Information you provide to us: We collect
information you provide to us which includes:

your name, email address and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service or otherwise provide information to us through our service or elsewhere.

Information we collect automatically: We collect
information about you and your use of our service, your interactions with us.
This information includes:

  • your interactions with our emails and texts, and with our messages through push and online messaging channels;
  • details of your interactions with us, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
  • resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "Cookies and Internet Advertising" section below for more information);
  • device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
  • information collected via the use of cookies, web beacons and other technologies, . (See our "Cookies and Internet Advertising" section for more details.)


We use information to provide, analyze,
administer, enhance and personalize our services, to process your registration,
your orders and your payments, and to communicate with you on these and other
topics. For example, we use information to:

  • prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms;
  • communicate with you concerning our service so that we can send you news about KarMo, These communications may be by various methods, such as email, push notifications, text message, online messaging channels, and matched identifier communications (described below).


We disclose your information for certain
purposes and to third parties, as described below:

The KarMo company: We share your information at KarMo  as needed for: data processing and storage; providing you with access to our services; providing customer support; making decisions about service improvements; content development; and for other purposes described in the Use of Information section of this Privacy Policy.

Service Providers: We use other companies,
agents or contractors ("Service Providers") to perform services on
our behalf or to assist us with the provision of services to you. For example,
we engage Service Providers to process payments with credit cards or ACH, and
calculate and pay sales taxes. We do not authorize them to use or disclose your
personal information except in connection with providing their services.

Protection of KarMo and others: KarMo and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of KarMo, its users or the public, as required or permitted by law.

Business transfers: In connection with any
reorganization, restructuring, merger or sale, or other transfer of assets, we
will transfer information, including personal information, provided that the
receiving party agrees to respect your personal information in a manner that is
consistent with our Privacy Policy.

Whenever in the course of sharing information we
transfer personal information to countries outside of the European Economic
Area and other regions with comprehensive data protection laws, we will ensure
that the information is transferred in accordance with this Privacy Policy and
as permitted by the applicable laws on data protection.

You may also choose to disclose your information
in the following ways:

certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device;


You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you by contacting us at You may also request that we delete personal information that we hold about you.

To make requests, or if you have any other question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at We respond by email to place a phone call to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Policy. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.


We use commercially reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your personal information.


We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the KarMo Service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Policy, you may cancel your use of the KarMo Service. To see when this Privacy Policy was last updated, please see the "Last Updated" section below.


We and our Service Providers use cookies and other technologies (such as web beacons), as well as resettable device identifiers, for various reasons. For example, we use these technologies to make it easy to access our services by remembering you when you return, and to provide and analyze our services. We also use cookies, as well as resettable device identifiers, to learn more about our users and their likely interests, and to deliver and tailor marketing or advertising. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do and your choices regarding their use.


Cookies are small data files that are commonly
stored on your device when you browse and use websites and online services.
They are widely used to make websites work, or to work more efficiently, as
well as to provide reporting information and assist with service or advertising

Cookies are not the only types of technology
that enable this functionality; we also use other, similar types of
technologies. See below for more information and examples.


Resettable device identifiers (also known as advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.


Essential cookies: These cookies are strictly necessary to provide the KarMo website. For example, we and our Service Providers may use these cookies to authenticate and identify our members when they use the KarMo websites so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our service.

Performance and functionality cookies: These cookies are not essential but help us to personalize and enhance your online experience with KarMo. We also use these cookies to collect information (such as viewing patterns, click-through and other information) about our visitors' use of the KarMo Service so that we can enhance and personalize the KarMo website. Deletion of these types of cookies may result in limited functionality of our service.


At this time, we do not respond to Web browser "do not track" signals.


Web beacons (also known as clear gifs or pixel
tags) often work in conjunction with cookies. We and our Service Providers may
use them for similar purposes as cookies, such as to understand and enhance the
use of our service, improve site performance, and actions on our site. Because
web beacons often work in conjunction with cookies, in many cases, declining
cookies will impair the effectiveness of web beacons associated with those

We use other technologies that are similar to
cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and
WebSQL). Like cookies, some of these technologies may store small amounts of
data on your device. We may use these and various other technologies for similar
purposes as cookies, such as to enforce our terms, prevent fraud, and analyze
the use of our service. There are a number of ways to exercise choice regarding
these technologies. For example, many popular browsers provide the ability to
clear browser storage, commonly in the settings or preferences area; see your
browser's help function or support area to learn more. Other technologies, such
as Silverlight storage, may be cleared from within the application.

Last Updated: May 1, 2020